'Traumatizing her the way she did my coworkers and I still makes me smile years later': Entitled customer who always makes a scene gets a taste of her own medicine from retail employee at her workplace

Author image for Isabella Penn
Isabella Penn
Oct 2, 2024 1:00 PM EDT

If you've ever worked in retail, you know the struggle of dealing with that one customer. You know, the one who always has a complaint, never waits patiently and somehow manages to make every shopping trip into a full-blown scene. For this employee, that customer was this entitled Karen who made it her mission to cause chaos to him and his coworkers every time she walked into the store. She'd yell, she'd argue, and she'd make everyone's day a whole lot worse. Just because she could.

But fate has a funny way of coming full circle. One day, while stopping at a gas station, the employee was stunned to see none other than Karen herself behind the cash register. The tables had turned, and he knew exactly what he had to do. Channeling all the pent-up anger from her previous outbursts, he gave her a taste of her own medicine at her own work this time—making a scene, complaining over nothing, and giving her the same attitude she had dished out for so long. 

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  • 01
    r/ProRevenge •2 days JoyPill15 I was a crappy customer to our crappy customer
    via u/JoyPill15
  • 02
    I used to work a customer service job at a dispensary. We had this one customer who was just a cranky, miserable woman. She'd come in acting all sweet, say hi to us all, ask for her product, and then the show would begin.
    via u/JoyPill15
  • 03
    Here's an example of how these transactions typically went: "This isn't what I ordered, go get what I ordered!" Employee- "Ma'am, you specifically requested this 8th. You said you wanted 3.5 grams of brownie scout" "No, I said I wanted the
    via u/JoyPill15
  • 04
    pineapple gummies! Go get them now!" We would go get the thing she said she wanted, she'd complain about lazy employees, be all smiles again, and then she would pay and leave....... and be right back in the store a half hour later with any excuse
    via u/JoyPill15
  • 05
    she could think of. The package was opened when she got it, the edibles melted together. There was a hair in her jar, the packaging smelled like chlorine. Any stupid excuse she could pull from her looking for a refund or store credit, she would try and
    via u/JoyPill15
  • 06
    use it. Every single time she came in this is how it went. But then one day, I went to a gas station to fill up my car while i was in the next town over, and wouldn't you be damned, she was a cashier at the gas station.
    via u/JoyPill15
  • 07
    So I of course asked for a pack of marlboro 100s. She grabbed the pack and I said "that's not what I asked for. I asked for the camels" she grabbed the camels. "Um, that's not what I wanted. I wanted the newports" she sighed and grabbed the Newports.
    via u/JoyPill15
  • 08
    "What are you doing? I'm just in here to pay for my gas" the long stare she gave me was almost enough to make me regret starting , but she knew as an employee she could get in real trouble if she snapped. So she forced a smile, put my cash in
    via u/JoyPill15
  • 09
    the register, and I went on my merry way. But I wasn't done. I came right back in 5 minutes later. I looked at her and said "excuse me, I only spent x amount on gas, but you took all of my money. Where's my change??" She is obviously
    via u/JoyPill15
  • 10
    super I off at this point, but what was she gonna do about it? That's right, absolutely nothing. So she tries very hard (and fails) to politely explain to me that the gas cost the amount I had given her, and she couldn't give me the difference. So, in a
    via u/JoyPill15
  • 11
    voice that almost sounded exactly like hers, I complained about lazy employees, smiled sweetly, said goodbye, and walked out. Just like she does. She didn't learn her lesson for a while, came back in a few times with her same ole routine. Then I
    via u/JoyPill15
  • 12
    recruited a coworker, and we both went back to that gas station separately a few times and did our new routine. After trying and failing to file a complaint, she stopped coming in entirely and balance was finally restored. I don't work at
    via u/JoyPill15
  • 13
    the dispensary anymore, but traumatizing her the way she did my coworkers and I still makes me smile years later lol
    via u/JoyPill15
  • 14
    CleverGirl2013 • 2d ago That is the best way to deal with people like that! How could she be so bad when she works in customer service herself?!?!
    via u/CleverGirl2013
  • 15
    Puzzleheaded_Pie1334 • 2d ago As a gas station manager... ...I salute you.
    via u/Puzzleheaded_Pie1334
  • 16
    Forever_Overthinking • 2d ago People like that customer should have to work retail! ...Wait.
    via u/Forever_Overthinking
  • 17
    Bkseneca 2d ago • The universe is a little more balanced after your story.
    via u/Bkseneca
  • 18
    FirstDarkAngel2001 • 2d ago You'd figure she'd know better. That she could be found, and she was. Nice pro revenge, but would've been better if you got everyone that she did that to to go and be like her at her place of work.
    via u/FirstDarkAngel2001
  • 19
    Cheezburger Image 10411023104
    via Unsplash (Getty Images)

    This image is for illustration only, and the subjects are models; the image does not depict the actual subjects of the story.

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employee entitlement job retail karen-customer work coworkers petty revenge cashier workplace entitled reddit thread Reddit karen entitled people
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